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We are currently looking for people who want to join our team and become Travian Legends Lithuania domains Customer Service Representative and Community Manager.
As Customer Service Representative:
You provide customer support to our players, helping them solve their issues and answer the questions about the game on daily basis
You monitor gameworlds to make sure players follow the rules
You take care of Answers, our knowledgebase with helpful information for the players
You provide regular feedback to your Team Lead
As Community Manager:
You take care of our players community and forward their needs
You manage our game forum on daily basis
You make announcements on the forum and in the game (about game updates, promos, forum events etc.)
You might be required to do small translations
As CM and CSR you might maintain a team of volunteers who can help you in such tasks as moderating forums or answering to players questions.
Requirements:
Extensive knowledge of Travian Legends
Excellent communication skills in Lithuanian
Good written communication skills in English
Ability to organize your own work schedule
If you are interested in this, please write an email in English with your application to
recruitment@traviangames.com so that we can get in touch.
Your application should include the following information:
How old are you?
Do you have any experience with similar activities?
Why do you want to become a Customer Service Representative and Community Manager?
Describe yourself!
Please also add a detailed CV about yourself
Please note that every application which is not complete can't be considered. The minimum age for an applicant is 18.
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